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SUPPLY CHAIN & CUSTOMER SERVICE
ISO 9001:2000 Certified
Answering your questions and meeting your needs are our top priority.
If our Customer Service Staff is not available to assist you during
regular business hours, we have established a secure, password-protected
method to allow you 24/7 access to our database. Once you register
you can use this gateway to check on particular railcars, shipments,
recent transaction history, or even initiate orders directly on-line.
Our Customer Service staff can assist you with:
- Inventory reporting and control
- Document preparation
- Customs coordination
- Interface with shipper inventory systems (including SAP)
Our commitment to customer service
means that not only will you get your order on time, but also get
the information you need whenever you need it.
For a demonstration of Supply
Chain's capabilities or for user login access, please contact our
IT Manager, Shawn Tobin, at extension 199.
123 Rodman Road, P.O. Box 1567, Auburn, ME 04211
1258 Old Route
119, Mt. Pleasant, PA 15666
1-800-781-1020 (phone)
(207) 783-1120 (fax)
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